Terms and Conditions

Terms and Conditions

1. Booking and Reservations:

• Clients must provide accurate information for bookings.
• Reservation confirmations are subject to availability.
• The agency reserves the right to refuse or cancel bookings.

2. Payment:

• Payment terms and methods are outlined in the booking confirmation.
• Prices are subject to change due to unforeseen circumstances or government regulations.
• Failure to make timely payments may result in reservation cancellation.

3. Cancellation and Refunds:

• Cancellation policies are detailed in the booking confirmation.
• Refund eligibility is based on the cancellation timeline.
• The agency is not responsible for refunds due to events beyond its control.

4. Travel Documents:

• Clients are responsible for obtaining necessary passports, visas, and other required documents.
• The agency may assist with information but is not liable for denied entry due to incomplete documents.

5. Changes and Modifications:

• The agency reserves the right to make changes to the itinerary due to unforeseen circumstances.
• Clients will be notified of changes as soon as possible.

6. Travel Insurance:

• Clients are encouraged to purchase travel insurance.
• The agency is not responsible for expenses incurred due to unforeseen events.

7. Liability:

• The agency is not liable for personal injury, property damage, or other losses.
• Clients are responsible for their well-being during the trip.

8. Force Majeure:

• The agency is not liable for disruptions or cancellations caused by events beyond its control, such as natural disasters, political unrest, or pandemics.

9. Code of Conduct:

• Clients are expected to behave responsibly and follow local laws and customs.
• The agency reserves the right to terminate services for clients who violate codes of conduct.

10. Complaints and Disputes:

• Clients must report issues promptly to the agency for resolution.
• Disputes will be handled in accordance with applicable laws.

11. Governing Law:

• Any disputes will be governed by the laws of the jurisdiction where the agency operates.

12. Confidentiality:

• The agency will keep client information confidential and will not share it without consent.